Privacy Policy

BusyAnts Admin Support

Email: info@busyants.co.uk
Phone: +447985569947
Address: Online service (no physical office). Updated address will be provided when available.

This Privacy Policy explains how BusyAnts Admin Support (“we”, “us”) collects, uses, shares, and protects your personal information when we provide administrative services, including form completion, DBS checks, and taxi licensing applications in Amharic, Tigrigna, and Arabic. We operate in compliance with UK data protection law (UK GDPR and the Data Protection Act 2018).

Data We Collect

• Identity & contact details (e.g., name, date of birth, address, phone, email).
• Application-related information and supporting documents provided by you.
• Proofs and references required by official bodies (e.g., councils, DBS).
• Contact details (name, phone number, email address) used for sending service reminders such as DBS, licence, or MOT expiry notifications.

Purpose of Processing

We process your data solely to provide the services you request: completing forms, handling DBS checks, and submitting taxi licensing applications; and to communicate with you about your application status. We may also use your contact details to send reminder notifications about upcoming renewals or expiries for services you have previously requested.

Lawful Bases

We rely primarily on contractual necessity (to deliver the services you’ve requested). Where appropriate, we may rely on legitimate interests to communicate and manage your request efficiently. If we ever need to process special category data and no other lawful basis applies, we will seek your explicit consent beforehand. Where reminder notifications are provided, processing is based on your consent or our legitimate interest in supporting continuity of services.

Sharing Your Information

We share your information only with official bodies and service providers necessary to complete your applications (e.g., local councils, DBS). We do not sell your data.

Data Retention & Deletion

We do not store your documents or personal data after the service is completed. All files and images you provide are deleted promptly once submission is confirmed, except minimal records we must retain for invoicing and compliance (e.g., name, service date, and amount).

Security

We use reasonable administrative and technical measures to protect any data while in our possession, including secure devices and accounts, access controls, and deletion protocols.

Your Rights

You have the right to access, correct, delete, and restrict processing of your personal data, and to object to processing where applicable. You may also withdraw consent at any time where consent is our basis.

International Transfers

We do not routinely transfer personal data outside the UK. If a transfer is necessary, we will ensure appropriate safeguards are in place.

Contact

For privacy questions or to exercise your rights, contact us at the email or phone listed above.

Updates

We may update this policy and will post the latest version on our website. The date below shows when this policy was last updated.

Disclaimer

BusyAnts provides administrative assistance only. We do not provide legal, immigration, or financial advice.

Last updated: 30 December 2025